Terms and Conditions

Last updated: 2024-06-01

Welcome to AEG Training. By accessing or using our website www.aegtraining.com (the “Site”) and our services, you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read these Terms carefully before using our Site.

Intellectual Property

The Site, its content, and all information, materials, and services available on it, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, and software (collectively, the “Content”), are the property of AEG Training or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

You agree not to:

Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Content without express written permission from AEG Training.
Modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Site without our written consent.
Use any of the trademarks, logos, or branding displayed on the Site without explicit permission from the respective trademark owners.

Use of the Site

You agree to use the Site and our services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes but is not limited to, harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

Transactions

All transactions for the purchase of goods or services through the Site are governed by these Terms. By placing an order, you agree that:

All orders are subject to acceptance by AEG Training, which may refuse or cancel any order at our sole discretion.
Prices and availability of products and services are subject to change without notice. AEG Training reserves the right to make adjustments to pricing and offers due to changes in market conditions, course availability, or other factors.
The price you pay at the time of purchase is final and binding. However, we reserve the right to correct any errors in pricing or descriptions that may occur.

Pricing Disclaimer

While we strive to ensure the accuracy of all pricing, product information, and offers, errors and adjustments may occur. AEG Training reserves the right to:

Adjust prices due to changes in market conditions, provider pricing, errors, or other unforeseen circumstances.
Update information on the Site without prior notice. The price at the time of your purchase remains valid, but subsequent changes may not be retroactively applied.

Cancellation and Refund Policy

Cancellations / Reschedules by Customer

In-Person and Live Online Courses:

- Cancellations made 15 days or more prior to the course start date are eligible for a full refund or credit towards a future course.
- Cancellations made less than 15 days prior to the course start date are not eligible for a refund, but may be credited towards a future course minus a 10% rescheduling fee.
- No-shows or cancellations made 1-3 days before the course start date will not receive a refund, but may receive credit towards future training under certain conditions.
- For live online courses, once training materials are assigned, no refunds will be processed.

E-Learning and Self-Study Courses:

- Once enrolled in an e-learning or self-study course, no refunds will be processed. This is due to the immediate access to training materials that are available for download upon enrollment. Since these materials can be retained by the customer, the course fees are non-refundable.

Registrant Substitutions:

- Substitutions may be made at any time prior to the assignment of course materials without any additional charge.

Cancellations / Reschedules by AEG Training

AEG Training reserves the right to cancel or reschedule any course at our discretion due to insufficient registrations, trainer unavailability, or other unforeseen circumstances. In such cases:

You will receive full credit towards a future course or a full refund, as per your preference.
AEG Training is not liable for any direct, indirect, consequential, or special damages that may be incurred due to the cancellation of a course, including, but not limited to, travel and accommodation expenses.

Limitation of Liability

To the fullest extent permitted by law, AEG Training will not be liable for any damages of any kind arising from the use of the Site, products, or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Data Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by AEG Training. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using our Site, you expressly release AEG Training from any and all liability arising from your use of any third-party website.

Changes to These Terms

AEG Training reserves the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:
AEG Training
email: hello@aegtraining.com
website: www.aegtraining.com

This version of the Terms and Conditions provides a clear and thorough outline of the terms under which customers engage with AEG Training, emphasizing transparency, fairness, and legal compliance.